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Why Choose a Monthly Shopify Support & Maintenance Plan?

Faisal Karkoh
April 12, 2025
5 min read

Launching a Shopify store is just the beginning. As your business grows, so do your needs—from new features and integrations to design updates and bug fixes. A monthly Shopify support and maintenance plan ensures your store stays optimized, scalable, and competitive—every single month.

At Wavai, we offer flexible, expert-led support plans through our Wavai Memberships, trusted by growing brands across Dubai, Kuwait, Saudi Arabia, Bahrain, Qatar, and Oman. These plans give you access to a full team of certified designers, developers, and strategists—on demand.

We often say: “An e-commerce store is a living strategy, not a one-off project.” Here’s why working with a professional Shopify agency on a monthly basis is one of the smartest moves you can make.

The Benefits of a Shopify Support & Maintenance Plan

Access to Shopify Experts – On Demand

While Shopify allows merchants to manage their store easily, advanced features, custom pages, or performance optimizations often require an expert. With a Wavai Membership, you’ll have access to a full team of Shopify-certified experts ready to jump in whenever you need.

Roll Out New Features Regularly

Stay ahead of the curve with fresh features every month—whether it’s loyalty programs, AI product recommendations, subscriptions, advanced search, or upselling tools. Wavai helps you stay on trend and optimized for sales.

Launch New Page Designs

Your store’s look and feel directly impact conversions. Through your membership plan, we’ll help you roll out custom page templates and update designs to keep your UX modern, fast, and visually appealing—crucial for standing out in competitive GCC markets.

Technical Optimization & Speed

We perform regular theme code audits, Lighthouse performance reports, and advanced testing to keep your store fast, accessible, and SEO-friendly. Optimizing technical performance also helps boost Google rankings and improve user experience across mobile and desktop.

Day-to-Day Technical Support

Even small issues can have a big impact on sales. From app conflicts to custom theme glitches, our team handles it all. While Shopify offers 24/7 support, they can’t help with custom code—that’s where Wavai steps in.

Save Time, Focus on Growth

As a merchant, your time is best spent growing your business—not troubleshooting tech. With our support, you can offload all your development and maintenance tasks to our expert team and focus on marketing, partnerships, and customer relationships.

Cost-Effective for Growing Brands

Wavai Memberships are structured for flexibility and ROI. Whether you’re just getting started or operating at scale, our plans are tailored to help you grow sustainably—avoiding costly reworks and delivering continuous improvement.

Strategic Consultation & Roadmapping

Need more than just technical execution? Our Growth Membership includes quarterly audits and a custom strategy roadmap from your dedicated Growth Manager. We help you uncover insights, spot opportunities, and prioritize features to help you scale fast.

SEO & Email Marketing Included

Wavai Memberships go beyond just design and development. We also offer SEO and email marketing services to help drive traffic and increase customer lifetime value. Our team will develop and execute tailored strategies that boost visibility and engagement.

Wavai Memberships

Monthly Shopify Support & Maintenance Plans

Our memberships are built to support Shopify and Shopify Plus stores with a flexible, expert-driven approach. Choose from 4 scalable plans depending on your business needs. Whether you’re launching in Dubai, expanding in Kuwait, or scaling across Saudi Arabia and the GCC, we’re here to power your success.

What’s Included:

  • ✅ Flexible Monthly Hours
  • ✅ Monthly Strategy Call
  • ✅ Monthly Performance Snapshot
  • ✅ Day-to-Day Technical Support
  • ✅ Dedicated Account Manager
  • ✅ Certified Shopify Experts
Ready to keep your store running at peak performance every month?

Contact Wavai today to learn more or book a free consultation.

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